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RFID not working after power outage in 26.0.3.40
Posted: Wed Sep 26, 2018 1:50 am
by Ch1
After a power outage the RFID reader is not working as expected,
The trained cards are there but when reading the chip to open the door the reject sound is played.
After you change the mode to card issuing and then back then the RFIDs are working again.
When i look into the door log i can see that the chip is read in wrong direction:
e.g. the trained chip is "AABBCCDDEEFF" but in the door log you see "FFEEDDCCBBAA".
After the method described above the chip is read in right order and the door opens
Re: RFID not working after power outage in 26.0.3.40
Posted: Wed Sep 26, 2018 5:08 pm
by Akuvox_Sean
Hi,
We have released new version of R26. You could download it from this forum and test again.
Thank you!
Re: RFID not working after power outage in 26.0.3.40
Posted: Thu Sep 27, 2018 1:48 am
by Ch1
After installing 26.0.3.102 I had to reverse all my trained card IDs
But now they also work after a power outage.
I noticed you removed the combo box for choosing the card display mode.
After editing my card ID I got an unexpected tamper alarm.
Today it's too late to investigate and wake up my neighbors.
Re: RFID not working after power outage in 26.0.3.40
Posted: Thu Sep 27, 2018 5:59 pm
by Akuvox_Sean
Hi,
You could disable the tamper alarm feature on the web portal or you could adjust the threshold value to make is less sensible to the gravity change.
Re: RFID not working after power outage in 26.0.3.40
Posted: Sat Oct 27, 2018 7:45 pm
by crombeen
I also once got a tamper alarm when training RFID fobs. So there's a bug in the firmware somewhere.
We had to turn up the tamper alarm sensitivity treshold up to 120 (max is 127) to get rid of the occasional false alarm.
Not sure if it is now reliable and working, or whether the sensor is now mostly disabled.
Re: RFID not working after power outage in 26.0.3.40
Posted: Tue Nov 13, 2018 6:58 pm
by Stefan
Ch1 wrote:After a power outage the RFID reader is not working as expected,
The trained cards are there but when reading the chip to open the door the reject sound is played.
After you change the mode to card issuing and then back then the RFIDs are working again.
When i look into the door log i can see that the chip is read in wrong direction:
e.g. the trained chip is "AABBCCDDEEFF" but in the door log you see "FFEEDDCCBBAA".
After the method described above the chip is read in right order and the door opens
I did have exactly the same problem with firmware 26.0.3.102. I use now the codes from the door log, because otherwise the RFID Chips did not work.